1. Introduction
AIVideoAI (“we”, “our”, or “us”) operates the AIVideoAI platform, an AI-powered video creation service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at aivideoai.com.
By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use AIVideoAI.
2. Information We Collect
2.1 Information you provide directly
- Account information: Name, email address, and password when you register.
- Payment information: Billing details processed securely by Stripe. We never store raw card numbers.
- Content: Scripts, topics, and other text you enter to generate videos.
- Communications: Messages you send to our support team.
2.2 Information collected automatically
- Usage data: Pages visited, features used, time spent, and actions taken within the platform.
- Device data: Browser type, operating system, IP address, and device identifiers.
- Cookies: Session cookies for authentication, preference cookies, and analytics cookies. You can disable cookies in your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the AIVideoAI service
- Process transactions and send related billing information
- Generate AI scripts and videos on your behalf
- Send service-related communications (account confirmations, invoices, updates)
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve our service
- Detect and prevent fraudulent or unauthorized activity
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Sharing of Information
We may share your information with:
- Service providers: Third-party vendors that help us deliver our service (Stripe for payments, Neon for database hosting, Vercel for infrastructure, Anthropic for AI, ElevenLabs for voice generation, Replicate for video generation). These providers are contractually obligated to protect your data.
- Legal requirements: When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of AIVideoAI, our users, or the public.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may delete your account at any time from the Settings page, which will permanently delete your personal data and all generated videos within 30 days, except where retention is required by law.
6. Security
We implement industry-standard security measures including TLS encryption in transit, encrypted passwords (bcrypt), and access controls. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a machine-readable copy of your data
- Opt-out: Opt out of marketing communications at any time
To exercise these rights, contact us at privacy@aivideoai.com.
8. Cookies
We use the following types of cookies:
- Essential cookies: Required for authentication and core functionality. Cannot be disabled.
- Analytics cookies: Help us understand how users interact with our service (e.g., Google Analytics). You may opt out.
9. Children's Privacy
AIVideoAI is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, contact us immediately.
10. International Transfers
Your information may be transferred to and maintained on servers located outside your country. By using AIVideoAI, you consent to this transfer. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date. Continued use of the service after changes constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy, contact us at: